There has been alot of discussion amongst my friends and co-workers about not being able to hear their music or why their CD-ROM doesn't work. its very simple and im sure some individuals aren't as technologically advance as others im sure.
While it would help too contact your computer manufacturer. you could always search google, or any other search engine if your willing to put the time and effort.
simply follow the following websites.
these are just an example of where to search.
for more infomation or if you require assistance please dont be afraid to comment